Terms and Conditions of Service

Read the terms that govern your use of our services and website.

January 21, 2026

Acceptance of Terms

By using this website or our services, you agree to these terms and any future updates or amendments. These terms form a contract between you and Jovalisent, so it’s important to review them regularly. If you disagree with any part, you should discontinue use of our site or services.

Definitions

For clarity, we define the following terms used throughout these terms and conditions.

‘Service’ refers to the financial planning guidance, information, and support provided via this website or directly by our team.

‘User’ means any individual or organisation that accesses, browses, or utilises our services in any way.

‘Personal Data’ denotes any information capable of identifying you, gathered through forms, calls, or meetings.

‘Agreement’ refers to this document and any supplementary policies referenced herein.

Service Usage

Our services are provided for informational purposes and personal planning only. Commercial use or redistribution is not permitted.

Eligibility

You must be at least 18 years old and capable of forming a binding contract under UK law to use our services.

No services are offered to individuals below 18 years.

User Responsibilities

Users must act in line with these terms and all legal obligations.

Provide accurate, up-to-date information when using our forms or service contact methods.
Keep all access credentials, such as passwords, confidential and secure.
Use services lawfully without breaching the rights of others or applicable regulations.
Promptly inform us of any unauthorised activity or data concerns affecting your account.

Prohibited Uses

Certain activities are strictly not permitted on this site or via our services.

Uploading false, misleading, or malicious information for any purpose.
Attempting to gain unauthorised access to systems, data, or client accounts.
Using content for commercial exploitation without written consent from Jovalisent.
Performing activities that infringe intellectual property or breach confidentiality.
Introducing viruses, harmful code, or conducting disruptive actions on the platform.

Intellectual Property Rights

All content, branding, and materials are the exclusive property of Jovalisent or licensed partners. Unauthorised reproduction, distribution, or use is strictly prohibited.

User-Generated Content

Users are responsible for legality and accuracy of any content shared or uploaded. We reserve the right to remove material that breaches these terms.

User Content Rights

By submitting content, users grant us a right to use, reproduce, and display such content for service operation and improvement.

Privacy and Data Use

Personal data is handled with high regard for privacy, following our Privacy Policy. We recommend reviewing it to understand your rights and our practices.

Read Privacy Policy

Disclaimer of Liability

Our guidance is intended for informational support only. No guarantees as to future results are provided.

Important Notice

Past performance doesn’t guarantee future results. Consult a qualified advisor for decisions about your situation.

Limitation of Liability

We are not liable for losses arising from use of our information or guidance beyond what is allowed under UK law.

Indemnity

Users agree to indemnify Jovalisent from claims, losses, or damages resulting from breach of these terms or misuse of the service.

Resolving Disputes and Complaints

Contact us first to resolve any complaints. We aim for amicable solutions and transparency throughout.

Arbitration

When necessary, disputes may be referred to a neutral arbitration body for independent review.

Arbitration outcomes are binding within the limits of UK law and do not limit statutory rights.

Online Dispute Resolution

Users in the UK and EU can use official online resolution platforms for designated disputes.

UK government ODR details

Severability

If part of these terms is held invalid, the remaining sections still apply as permitted by law.

Entire Agreement

These terms represent the complete agreement between you and Jovalisent, superseding any prior discussions.

Applicable Law and Jurisdiction

English law governs all terms and service use. Any disputes are subject to UK legal processes.

Termination

We may end or restrict access to services for any breach of terms, improper use, or legal reasons.

Modifications

Terms can be changed or updated periodically. You should check back regularly for current terms.

Contact For Questions

Contact us for questions about services, terms, or your rights.

Contact email: content@jovalisent.com

Phone: +44(0)681114885

Postal address: 1 St Peter's Square, Manchester, M2 3DE United Kingdom

Effective date: January 21, 2026

Version: 2.0